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Rocio Del Mar Liveaboard Policies

RESERVATIONS, PRICING, DEPOSITS & CANCELLATIONS

All pricing is listed on our website and is subject to change without notice prior to receipt of a deposit.

INDIVIDUALS

  PAYMENTS:

  A 25% deposit is due to hold the reservation
  An additional 25% is due six months prior to travel
  The remaining balance is due three months prior to the trip

  CANCELLATIONS:

  There is no penalty for cancellations made 9 months or more prior to the scheduled trip date
  25% of the full rate will be forfeited for cancellations made 3-9 months prior to the scheduled trip date
  50% of the full rate will be forfeited for cancellations made 60 to 90 days prior to the scheduled trip date
  No refunds for cancellations made 60 days or less prior to the scheduled trip date

GROUPS

If you’re interested in forming a group to take a trip on either of our vessels, we offer a 10% commission to clients who bring a group of 5 or more people. The commission is deducted from your last group payment.

  FREE OF CHARGE SPOTS: In addition to the commissioned rate above, we provide free of charge spots as follows:
  Rocio Del Mar – 1 free with 9 paid
  Quino El Guardian – 1 free with 7 paid

  PAYMENTS:

  A $5,000 non-refundable deposit is due to hold the reservation
  25% of the trip price is due one year prior to travel
  25% is due six months prior to travel
  The balance less your commissions are due three months prior to travel

  CANCELLATIONS:

  The $5,000 deposit made at the time of booking is non-refundable
  25% of the full rate will be forfeited for cancellations made 12 months prior to the scheduled trip date
  50% of the full rate will be forfeited for cancellations made six months to 90 days prior to the scheduled trip date
  No refunds for cancellations made 90 days or less prior to the scheduled trip date

PAYMENTS

Payments can be made via credit card by contacting our office at (602) 272-2522 or by completing an authorization form and returning it to our office via email, or fax to (602) 926-8360.

By Check please mail to Rocio Del Mar Liveaboard and make payable to RDML LLC., 10127 W. Parkway Drive, Tolleson, AZ 85353.

If you would like to pay by wire transfer or PayPal, please contact our office directly for instructions.

UNFORESEEN EVENTS

If departure of your liveaboard cruise is not advisable or may be dangerous to the life or health of the passengers, crew, or to the boat, due to conditions such as: bad weather, perils of the sea, Acts of God, political incidents, force majeure, the captain has the sole discretion to delay or cancel the cruise departure.

Likewise, during the cruise, if bad weather, Acts of God or force majeure (i.e. Hurricane) events occur that make it inadvisable for passengers to land, or for the boat to enter port, then the captain shall have the right to delay or postpone sailing until conditions allow, and make adjustments to the itinerary to different ports that may include but not limited to cancellation of calls to ports, or the re-sequencing of island visits. For this reason we highly recommend travel insurance.

FUEL SURCHARGE

The Rocio Del Mar and Quino El Guardian Liveaboards has the right to add a fuel surcharge to accomodate any increase in fuel charges that may arise.

ROOM ASSIGNMENTS

The Crew of the Rocio del Mar and Quino El Guardian reserve the right to allocate room assignments as needed. Rooms aboard the Quino are typically assigned by gender.

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